Maintenance - warranty

Warranty and maintenance of works is according to construction contracts & Policies of TPhome

maintenance-warranty
 

TPhome is always leading in applying software for project progress management as well as monitoring warranty & customer care. Information about the warranty period of products, suggestions, warranty/ maintenance requirements of customers shall be recorded on the software system and sent to the responsible departments in a timely manner.

 

project-progress-management-tphome


 

Utilities of this online application for customers:

- Keep track of the working progress of the design team, construction team.

- Details of working time, job status, completion time, working progress, etc.

- Via this application, customers may exchange specific work on design and construction items.

- Assess the quality of products, support services and make suggestions directly on the system of TPhome.

- Request warranty/ maintenance directly on the application.

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